Canada wow casino supports responsible gambling.
To make sure that you enjoy your gaming experience with Canada wow casino, we have put together a range of options to assist you with responsible gambling:
Problem gambling
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Canada wow casino therefore advise you to follow these guidelines:
Please try and establish limits for purchasing, wagering and losses before you commence gambling.
Gambling is not advised if it interferes with your daily responsibilities.
Gambling is not advised if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
Gambling is not advised if your primary aim is to recoup debt with your winnings.
If you feel you have a problem, please ask yourself the following questions:
Have others ever criticized your gambling?
Have you ever lied to cover up the amount of money or time you have gambled?
Do arguments, frustrations or disappointments make you want to gamble?
Do you gamble for long periods?
Do you stay away from work to gamble?
Do you gamble to escape from a boring or unhappy life?
Are you reluctant to spend ‘gambling money’ on anything else?
Have you lost interest in your family, friends or pastimes due to gambling?
After losing, do you feel you must try and win back your losses as soon as possible?
When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of coffee?
Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
Do you feel depressed or even suicidal because of your gambling?
Should you find yourself answering yes to one or more of these questions, you may have a problem. We encourage you to visit the Responsible Gambling Council for helpful advice on the following link: https://responsiblegambling.org/
Need help? ConnexOntario provides service information and resources for people experiencing problems with gambling, drugs, alcohol, or mental health. The service is free, confidential, and available anytime. Call ConnexOntario 24/7 at 1-866-531-2600. Text: 247247 or chat: www.connexontario.ca
Parental controls
It is illegal for anyone under the age of 19 to gamble. Canada wow casino urges you to ensure that you protect your computer from unauthorised use by minors.
To do this, you can use a program such as Net Nanny which can be found at:
Net Nanny: https://www.netnanny.com/
Deposit limits
The following deposit limits apply:
Interac and Paysafecard
max 50 deposits to max value of CAD$2,500 per day,
max 350 deposits to max value of CAD$17,500 per week,
max 700 deposits to max value of CAD$75,000 per month,
InstaDebit
For first 7 days from the day of first deposit:
max 5 deposits to max value of CAD$100 per day,
max 5 deposits to max value of CAD$100 per week,
max 5 deposits to max value of CAD$100 per month,
After 7 days for 83 days:
max 10 deposits to max value of CAD$400 per day,
max 20 deposits to max value of CAD$1,300 per week,
max 80 deposits to max value of CAD$5,000 per month,
After 90 days:
max 20 deposits to max value of CAD$500 per day,
max 50 deposits to max value of CAD$2,000 per week,
max 200 deposits to max value of CAD$8,000 per month,
E-check
For first 7 days from the day of first deposit:
max 3 deposits to max value of CAD$100 per day,
max 3 deposits to max value of CAD$100 per week,
max 3 deposits to max value of CAD$100 per month,
After 7 days for 83 days:
max 5 deposits to max value of CAD$200 per day,
max 10 deposits to max value of CAD$650 per week,
max 40 deposits to max value of CAD$2,600 per month,
After 90 days:
max 20 deposits to max value of CAD$500 per day,
max 50 deposits to max value of CAD$2,000 per week,
max 200 deposits to max value of CAD$8,000 per month,
Credit cards
For first two months from day of first deposit:
14 credit card purchases and/or CAD$2,000 per day,
50 credit card purchases and/or CAD$4,500 per week,
70 credit card purchases and/or CAD$7,000 per month,
Over two months from day of first deposit:
20 credit card purchases and/or CAD$7,000 per day,
100 credit card purchases and/or CAD$23,500 per week,
350 credit card purchases and/or CAD$47,000 per month;
Self-imposed player limits
For customers that wish to impose limits to help them stay in control of their gambling, the following options are available within the Responsible gaming tools section of the Menu:
Deposit Limits - help the customer manage the amount of money which can be deposited into their account daily, weekly or monthly. Relaxed limits take effect within 24 hours. Added limits take effect immediately.
Loss limits - help the customer restrict the net amount they can lose in any day, week or month. Relaxed limits take effect within 24 hours. Added limits take effect immediately.
Reality check - can be set by the customer for periods between 1 and 5 hours which will display a pop-up after the chosen time period as a reminder of the length of time logged in.
Session timeout – can be set by the customer to automatically log out after a session duration of between 15 minutes and 4 hours.
Take a Break - Customers who wish to take a short break from playing on the site can request a break of 1 day, 1 week, or 1, 2 or 3 months by emailing customer support on [email protected].
Self-exclusion
For customers that wish to exclude themselves from the site, https://www.tangocasinoca.com offers a self-exclusion facility explained here.
Access to account history
Customers can access a full history of deposits and withdrawals by visiting the Cashier section of the Menu.
Security of password and ID
Keep your login username, ID and password safe and secure. Please note that no person from Canada wow casino will ask you for your password at any time. Do not give your password to any person, whether they are purporting to be from Canada wow casino or not.
Complaints & disputes
https://www.tangocasinoca.com aims to ensure all our customers to have the best experience possible. However we recognise there may be times where this may not be the case. Players experiencing dissatisfaction with our site and Games are free to contact our live help team 24/7 for assistance or email to [email protected].
Should you feel your dispute was not handled in an appropriate manner you are welcome to contact the Head of Customer Support by completing our Customer Satisfaction Survey which is available after every live chat interaction with our team. To assist as best as we can, please have the following details ready:
Login name
First and last name
Email address
Game ID if the dispute is game related
Our Live Help team will respond to your dispute within 48 hours. Should the Live Help team not be able to satisfy your dispute they will escalate that to the relevant team to address these concerns. We will endeavour to provide a final response to your dispute within fourteen (14) days.
Any player not happy with the final resolution may contact iGaming Ontario directly at https://igamingontario.ca/en/player/player-support or if you feel it is regulatory in nature, then to the AGCO at https://www.agco.ca/about-agco/contact-us/feedback-and-complaints.
Terms & conditions
Customers can access the terms and conditions here.
